Our technical editing department reviews documentation as Bardwrite technical writers create it to check organisation, eliminate errors, and ensure that the content conforms to the client’s style. This process produces professional, technically correct documentation for the target audience.
Our editors also offer independent technical editing services for existing documentation as follows:
For the standard and comprehensive reviews, Bardwrite annotates and comments on the document, but does not alter the original. The client decides whether to accept or reject the editorial comments and incorporates them into the master copy.
Bardwrite was asked to provide editing services for a technical writing team in a company in Calgary, Alberta, Canada. Bardwrite's brief was to streamline the documents, to convert them to the company template and to apply the company style in order to shape a consistent and harmonised suite of documents that contained information the reader could easily access. Bardwrite editors held frequent telephone conferences with the project manager and production manager in Calgary to discuss problem areas and to provide solutions.
In November the senior editor and the template expert visited the Calgary offices to meet the writers and the management team. They made presentations on the support services we provide to the writers, an outline of the company writing style, how to apply the new FrameMaker template, our aims for the current release of the documents and the standard we would establish for the follow-on release.
The Bardwrite team met individually with each writer to discuss in detail specific problems they encountered, including phraseology, organisation, template irregularities, and electronic editing. They established deadline scheduling with the project and production managers. This trip established good personal working relationships between the Calgary staff and the Bardwrite editing team, and thereafter, any problems and queries were smoothly dealt with by phone or e-mail. Our editors transferred large documents using the website and the writers enthusiastically accepted the practice of electronic editing, which they found easy to adopt.
Their satisfaction with Bardwrite editing services was expressed in the quote in the right-hand column.
The technical quality of the personnel is exceptional. The Bard International Writers were technical enough to write configuration and customization manuals. They wrote these and other documents in a way that customers found to be very understandable and useful.The Bard International management team has been flexible as a partner. They have provided us with resources in both the USA and Ireland. These resources worked well with world-wide development teams in the USA, Israel, and India. They have been willing to work with us to meet our documentation needs while being resourceful in helping meet our budgetary constraints.I highly recommend Bard International as a contract vendor for software technical documentation.
Documentation Manager
CRM software development company