Technical Writing

Bardwrite offers planning, writing, editing, and management services for software and hardware documentation projects. Our team of highly skilled writers and project managers works closely with clients, throughout the entire project life cycle, to evaluate their documentation requirements, plan the scope and schedule of the documentation, and deliver high-quality documentation in a timely manner.

Projects of any size, any media

Bardwrite works with projects of any size: big or small. We can help do an entire documentation project or provide extra writers to help your own documentation team. Bardwrite provides documentation in various media, including printed manuals, online documentation files, website content, online help systems, and other state-of-the-art deliverables.

Services to meet your needs

Bardwrite provides the following services:

• Planning documentation requirements for a new product, a new suite of products, or their follow-on releases
• Scoping, scheduling, and budgeting documentation projects
• Analysing and designing documentation and information architecture
• Designing and converting documentation templates
• Compiling company style guides and word reference lists
• Updating or rewriting existing documentation suites
• Writing new documentation suites
• Developing online help (WinHelp, HTML Help, Web Help, Java Help, etc.)
• Creating single-source content
• Ensuring that content is accurate and well-edited
• Ensuring that content can be internationalised and localised
• Managing the documentation process from end to end
• Training personnel at the client site

Case Study: Technical Writing

A concrete example best illustrates Bardwrite's flexibility and determination to satisfy our clients' needs. Bardwrite recently received a call at our office in Béal Átha'n Ghaorthaidh (Ballingeary), Co. Cork (Ireland), from a client in California. They needed an experienced writer at their offices on the following Tuesday. They were unable to confirm the contract until near the end of the week (Thursday evening).

We chose a writer whose experience matched the requirements of the project. He discussed the project with the client's project manager and also with the lead engineer. Once the client was satisfied that the writer was suited to the project, tickets and accommodation were arranged and the writer departed from Cork Airport on the Monday morning. The result was a very satisfied client (see quote on right), and this serves to illustrate the international reach and flexibility of Bardwrite.